No one likes to be the target of being told they are doing something incorrectly or provided unconstructive criticism. But there are ways you can both give and receive feedback that will make such conversations more engaging and productive instead of defensive and emotional. Take this course to learn best practices for giving and receiving feedback effectively. Ideal learners are managers, supervisors and safety committee members.

Course Objectives:

Recognize unproductive ways to react to feedback;Recall how to give and receive feedback in a positive, productive way;Recognize the characteristics of effective feedback

Duration: 15 min.